Saturday, March 16, 2019

"But We've Always Done It This Way" is Your Enemy

As a middle school principal, I'm always looking for ways to improve from what we'd doing well to what we could be doing better. We always are looking for those school practices that we've had for the longest time and brainstorm how we could be upgrade the user experience with new perspectives, a little bit of work, and a culture of yes. This past year, we looked at how we ask our students to sign up for their elective with the goal to support all students and increase the odds every student would get their first choice elective.

The elective process begins in February as we build the master schedule. A lot of work goes into the master schedule as we balance class sizes, assign prep periods, and yes, place electives during certain periods. It's important where we place electives as students sign up for a block of electives within the same period. For instance, if they want Intro to Leadership, they also have to take Minecraft as they're the only two electives that specific period.

Fast forwarding to May, we meet with our incoming 6th grade parents and share what electives they can sign up for. Meanwhile, for our current students who are returning for the upcoming school year, we have them select their elective classes during the school day.

Here's why we have our students select their electives this way:

1) We get close to a 100% response rate. When we allowed kids to have a week at home to sign up for an elective, you saw a certain trend in which students didn't sign up for an elective. These students were then dropped into a random, non-preferred elective that Fall. Having the elective selection take place during the school day levels the elective playing field for all students, regardless of the parental support at home.

2) We get instant results and can make changes over the weekend if necessary. If there's an elective that is undersubscribed, we can make the change immediately rather than waiting until weeks later. It's incredibly helpful to have this data all at once and with sufficient time left in the school year.

3) The students get to choose their elective as opposed to the elective their parents want them to have. We're in middle school. If there's every a time for a student to venture out and try something that they're not familiar with or perhaps something they have an interest in but never got the opportunity to explore. Sometimes, a student's choice is in conflict with the parent's choice. If the students get to choose, I'm hopeful they'll select what they, and not their parents, want.

We went a different route this year for our electives, using Google Forms. Aside from a few basic questions, all of the three expectations above were met.

Based on a few of the selections, we needed to make a few changes. Specifically, we needed a third year long Spanish class and more Intro to Leadership classes. We switched a semester Intro to Spanish class to the year long Spanish class we needed and added a year long Intro to Leadership class, embedded with elements from our Design Thinking elective. These are normal changes that we work through every single year; nothing out of the ordinary.

With the change, we emailed all of the students who signed up for the semester Intro to Leadership class to provide the opportunity to select instead the year long Intro to Leadership class. The following day, I shared with all of our 6th and 7th grade families that there were a few spots left in this newly-created year long Intro to Leadership class as well as our new-to-UMS year long Computer Discoveries (read: Coding) class. I strongly encouraged to speak with their student and make sure that if they wanted a spot in one of these classes, please sign up as soon as possible.

What I didn't expect to happen then did: a huge influx of students changing their electives to these two classes.

While this is a pretty cool thing, it's also rather complicating.

With a year long class, we have just 25-30 seats available for interested students. As sign ups inched up to 15... and then 20... and then 25... and then 28... for each of these electives, I realized that we were going to be oversubscribed with interested students.

So I sent a second communication twenty four hours later, sharing with our families that these electives were now "closed", based on significant student interest. We still allowed students to sign up for these electives but their selection would now show that they missed the cut-off deadline. Essentially, they'd be put on a waitlist for the class.

Some parents were not happy with the news.

One parent emailed, telling me (rather than asking) that their student needed to be in the year long Intro to Leadership class. Even when I explained the situation, providing a look behind the elective curtain, they didn't change their opinion: their student to be enrolled in the course. We went back and forth a bit, me trying to explain how the elective process works, them responding with a constant expectation of their child being placed into the elective. Even when I shared how it is an elective request, not an elective mandate, the parent seemed to be unmoved from their constant opinion regarding their student's upcoming elective.

Another parent was upset that they only had 24 hours to sign up for their student's elective. As a working parent, they shared how hard it was to get a text during the work day and follow up that evening. It was a terse conversation that prompted a follow up phone call to smooth things over. The follow up communication allowed me to point out how the year long Coding class was available to their student the previous Friday with the warning that if the year long class filled up, we wouldn't be able to proceed with the semester class. All in all, things ended up okay as their child enrolled in the class with plenty of time remaining. Usually, it just works out in the end.

And there was a third noteworthy parent who was disappointed by the "first come, first served" nature of the availability for the year long Intro to Leadership class. Truthfully, I agree with them; I'm not a huge fan of "first come, first served" procedures. With the limitations we have with only so many seats for our year long electives, it's an unfortunate predicament we're in. As we progressed through our conversation, the parent responded with the following:

"I'm sure it will be fine! My kid - who thinks a lot - is already done thinking about it. ;) I expect there's no perfect method and there will be complaints no matter what. I appreciate your responsiveness to the "small things." It gives me confidence that if I need to address a larger issue at UMS, it will be considered carefully.

Btw, one of my older kids was a student who was dismayed, at registration in August, to find he was assigned an elective he didn't want: Intro to Spanish. The teacher later told others the story of how he asked an unknown teacher, who was assisting students on registration day, about switching out of his randomly assigned Intro to Spanish class. She said, "Hi, I'm the Spanish teacher," and directed him to speak with several former students nearby, and told him he could try the class and request a change later if he wanted. He ended up loving the class..."

Overall, the change in how we ask our students to select their electives was a positive one. We definitely saw a significant reduction during the school year in students asking to switch into a new elective. Fewer elective change requests frees up our counselor and administrative team to focus on more kid-centric concerns during the first few days of the semester.

If there are past practices at your school that you've been hesitant to change, perhaps saying "but we've always done it this way," take the next few months to consider revamping your approach and consider a fresh, kid-focused shift in your policies for the upcoming year. It's not about being good enough; it's about doing our best for the kids. 






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